1. Delivery times: Upon receipt of your payment, orders are dispatched within 1 to 3 days, in cases where the material is not available in our stock or works made to order, the delivery time will be agreed later with the customer.

2.Delivery methods: Our orders are sent using tracked transport services to ensure that your delivery reaches the address provided, a link will be provided to track the order.

The customer also has the option of collection at our facilities. As soon as your order is ready to be delivered or collected, the customer will be promptly informed.

3. Shipping fees: Shipping fees include not only shipping costs, but also handling and packaging costs, packages are carefully prepared to ensure the safety of your items during transportation.

4. Checking the packaging: When receiving your order, it is essential to check that the packaging is in perfect condition. If damage is suspected, we ask that you inform us immediately so that we can resolve any issues.

5. Continuous Communication: We are always available to answer any questions or concerns the customer may have during the delivery process. If you need any assistance, don't hesitate to contact us.